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GPTC MFA Setup

What is MFA, and Why do We Use It at GPTC?

Multi-Factor Authentication (MFA) adds an extra layer of security to your account by requiring two or more verification steps to log in. At GPTC, we use MFA to protect sensitive information, ensure compliance with security standards, and safeguard against unauthorized access. By combining something you know (like a password) with something you have (like a smartphone or authentication app), MFA significantly reduces the risk of cyber threats and keeps your data secure.

Okta Verify Setup

GPTC recommends using the Okta Verify app for a quick setup and convenient push notification-based MFA access.

On Your Mobile Device

  1. Download the Okta Verify from app store

    For iPhone users: Click here to download the Okta Verify app from the App Store!

    For Android users: Click here to download the Okta Verify app from the Google Play Store

    Okta Verify on the app store

  2. Open the Okta Verify app on your mobile device
  3. Click "Get Started"
  4. Click "Next" on the How it works screen
  5. Click "Add Account"
  6. Choose "Organization: work, school, company"
  7. Choose "Skip" on Add Account from Another Device screen as you are setting up a new device
  8. Choose "No, Sign In Instead"
  9. Enter login.gptc.edu as the Organization's Sign-In URL and click next
    Note: If you are using an iPhone and receive a "403 App Error" then please check below for troubleshooting tips
  10. Login with your username and password to complete
  11. Click "Allow" to accept push notifications
  12. The Face ID or Passcode confirmation is optional

Now that your GPTC account is added to the Okta Verify app, you can authenticate using your password and Okta Verify when accessing GPTC's App Dashboard or any GPTC application.

GPTC App Dashboard: https://login.gptc.edu

Troubleshooting Tips

  • Check to see if iCloud Private Relay is enabled, as it can affect being able to add Okta Verify to iPhone. Settings -> Tap your name -> iCloud -> Private Relay -> Tap to turn off Private Relay -> Retry Okta Verify steps above
  • You may receive a 403 app error if you have a VPN installed. Please turn off the VPN on your phone and try the steps again.
  • Suppose your phone does not support Okta Verify due to the latest software versions. In that case, you will need to use an authenticator app like Microsoft Authenticator or Google Authenticator for access.
  • Student Support studentsupport@gptc.edu (404)297-9522 x5399