Network Support Specialist (NS31)  Technical Certificate of Credit

Introduces the fundamental concepts terminology and operations necessary to use computers. Emphasis is placed on basic functions and familiarity with computer use. Topics include an introduction to computer terminology the Windows environment Internet and email word processing software spreadsheet software database software and presentation software.

Provides an overview of modern operating systems and their use in home and small business environments. Activities will utilize the graphical user interface (GUI) and command line environment (CLI This will include operating system fundamentals; installing configuring and upgrading operating systems; managing storage file systems hardware and system resources; troubleshooting diagnostics and maintenance of operating systems; and networking.

Provides the ability to implement administrator and troubleshoot Windows Professional Client as a desktop operating system in any network environment.

Provides students with knowledge and skills necessary to install configure manage support and administer Windows Server. Topics include server deployment server management monitor and maintain servers application and data provisioning and business continuity and high availability.

Provides students with knowledge and skills necessary to install configure manage support and administer Microsoft Directory Services.

Provides students with knowledge and skills necessary to install configure manage support and administer a Microsoft network infrastructure.

Introduces networking technologies and prepares students to take the CompTIA*s broad-based vendor independent networking certification exam Network +. This course covers a wide range of material about networking including local area networks wide area networks protocols topologies transmission media and security. Focuses on operating network management systems and implementing the installation of networks. It reviews cabling connection schemes the fundamentals of the LAN and WAN technologies TCP/IP configuration and troubleshooting remote connectivity and network maintenance and troubleshooting. Topics include: basic knowledge of networking technology network media and topologies network devices network management network tools and network security.

Provides students with knowledge and skills necessary to install configure manage support and administer Windows Server. Topics include server deployment server management monitor and maintain servers application and data provisioning and business continuity and high availability.