Transit Supervisory (TS21)  Technical Certificate of Credit

Develops skills and behaviors necessary for successful supervision of people and their job responsibilities. Emphasis will be placed on real life concepts personal skill development applied knowledge and managing human resources. Course content is intended to help managers and supervisors deal with a dramatically changing workplace being affected by technology changes a more competitive and global market place corporate restructuring and the changing nature of work and the workforce. Topics include: Understanding the Managers Job and Work Environment; Building an Effective Organizational Culture; Leading Directing and the Application of Authority; Planning Decision-Making and Problem-Solving; Human Resource Management Administrative Management Organizing and Controlling.

Develops a working knowledge of the laws of employment necessary for managers. Topics include: Employment Law the Courts Alternative Dispute Resolution (ADR) Discrimination Law Selecting Applicants Under the Law OSHA and Safety Affirmative Action At-Will Doctrine Right to Privacy Fair Labor Standards Act (FLSA) Family Medical Leave Act (FMLA) Workers Compensation Unemployment Compensation and National Labor Relations Act.

This course is designed as an overview of the Human Resource Management (HRM) function and of the manager and supervisors role in managing the career cycle from organizational entry to exit. It acquaints the student with the authority responsibility functions and problems of the human resource manager with an emphasis on developing familiarity with the real world applications required of employers and managers who increasingly are in partnership with HRM generalists and specialists in their organizations. Topics include: strategic human resource management contemporary issues in HRM: ethics diversity and globalization; the human resource/supervisor partnership; human resource planning and productivity; job description analysis development and design: recruiting interviewing and selecting employees; performance management and appraisal systems; employee training and development: disciplinary action and employee rights; employee compensation and benefits; labor relations and employment law; and technology applications in HRM.

Provides a student with an overview of the relationship of rank and file employees to management in business organizations. The nature of the workplace the economic foundations of work organizations and the history of the relationship between management and labor is examined. The course acquaints the student with the principles of developing positive relationships between management and labor within the context of the legal environment governing labor relations. Topics include: the nature of the American workplace; the economic history of business organizations the historical roots of labor-management relations; adversarial and cooperative approaches to labor relations; the legal framework of labor relations; employee-employer rights; collective bargaining and union organizing processes; union and nonunion grievance procedures; international labor relations; and the future of labor-management relations in a changing economy. Case studies readings and role-plays are used to simulate workplace applications in labor relations.

Introduces students to the transit industry. Topics include; Jobs and careers in the transit industry (including rail services, bus services and infrastructure services.), and the transit industry's role in the community.